In the tutorial “
How to reconcile your cash book and bank account,” I said that it’s important to know your records are correct and explained some simple ways to check the accuracy. But what happens if you have a lot of cash and card transactions? What happens if someone counts the wrong change or enters the wrong numbers into the card machine?
In brief, if the salesperson makes a mistake, it will appear in the records and it’s up to you to find it while remembering that it’s a lot easier to hide mistakes in a business that has a lot of small cash transactions than a few large online ones. To paraphrase my first boss “a 1p mistake found at the end of the day could be hiding £100.99 worth of mistakes accumulated throughout the day.” It could also be used to reveal fraud from dishonest employees. If you are not careful to count takings accurately, these mistakes could be missed to the detriment of your business.
So, what can be done to prevent these mistakes happening? I’d recommend starting with some basic training in the importance of accurately recording every transaction and how to correct any mistakes, if possible, while setting up a system where employees can safely admit to any mistakes including those they have corrected. Some employees may need extra tools to help them, for example calculators or a special colour filter.
Once you are happy your employees are able to record transactions accurately and correct or report any errors they make, the emphasis moves from recording each transaction to the cashing up process. Some businesses get the employees to cash up their own tills at the end of each shift, others have a shared till that is counted by management at regular intervals throughout the day. Regardless of who does the counting or how frequently it’s done, you need to ensure they do the job accurately while taking into account any reported errors and corrections.
Remember, the figures from the till report and the cashing up make your foundational documents. These can be compared to your stock take figures to discover if someone is entering incorrect or fraudulent transactions. I know of a business that used accurate bookkeeping to catch a thief.
If you are in the habit of paying for expenses (business or personal) from the till. Stop!
Paying for expenses using cash from the till makes cashing up at the end of the day more complicated and opens you up to another level of potential errors. Expenses should be paid from the business account or the petty cash account. If a supplier insists on cash, ask yourself why. Could they be trying to hide income from HMRC so they don’t need to charge VAT? If so, can this supplier be trusted and what is the probability of you getting dragged into things if HMRC came knocking on their door?
If you are VAT registered, the implications of inaccurate records are far more significant. If HMRC suspect you have been submitting incorrect VAT returns, they can visit you and raise an estimate for the VAT they think you should have paid, and they don’t take into account poor record keeping as a reasonable excuse.
How can poor counting impact on your business? You could lose a lot of money and your good reputation. In extreme circumstances, you could even loose the business, personal assets and find yourself in court. This is entirely avoidable by implementing robust checks at every stage.
Contact me if you want help ensuring the accuracy of your record keeping.